We at COLSTRA Solutions, Inc. (hereinafter “COLSTRA”) are dedicated to protecting your privacy and developing technology that gives you the most powerful and safe online experience.  This Privacy Policy applies to any COLSTRA Web Site and governs data collection and usage.  By using a COLSTRA Web Site, you consent to the data practices described in this statement.  COLSTRA reserves the right to change the terms of this Privacy Policy at any time. 

Collection of your Personal Information

COLSTRA collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number.  COLSTRA also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by COLSTRA.  This information can include: your IP address, browser type, domain names, access times and referring Web Site addresses.  This information is used by COLSTRA for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of a COLSTRA Web Site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through COLSTRA’s public message boards, this information may be collected and used by others.  Note: COLSTRA does not read any of your private online communications.

COLSTRA encourages you to review the Privacy Policies of Web Sites you choose to link to from COLSTRA so that you can understand how those Web Sites collect, use and share your information. COLSTRA is not responsible for the Privacy Policies or other content on Web Sites outside of a COLSTRA Web Site.

Use of your Personal Information

COLSTRA collects and uses your personal information to operate COLSTRA Web Sites and deliver the services you have requested. COLSTRA also uses your personally identifiable information to inform you of other products or services available from COLSTRA and its affiliates. COLSTRA may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

COLSTRA does not sell, rent or lease its customer lists to third parties.  COLSTRA may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, COLSTRA may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries.  All such third parties are prohibited from using your personal information except to provide these services to COLSTRA, and they are required to maintain the confidentiality of your information.

COLSTRA does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

COLSTRA keeps track of the Web Sites and pages our customers visit within COLSTRA, in order to determine what COLSTRA services are the most popular. This data is used to deliver customized content and advertising within COLSTRA to customers whose behavior indicates that they are interested in a particular subject area.

COLSTRA Web Sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on COLSTRA or the Site; (b) protect and defend the rights or property of COLSTRA; and, (c) act under exigent circumstances to protect the personal safety of users of COLSTRA Web Sites, or the public.

Use of Cookies

COLSTRA Web Sites use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize COLSTRA pages, or register with a COLSTRA site or services, a cookie helps COLSTRA to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same COLSTRA Web Site, the information you previously provided can be retrieved, so you can easily use the COLSTRA features that you customized.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of COLSTRA’s services or Web Sites you visit.

Security of your Personal Information

COLSTRA secures your personal information from unauthorized access, use or disclosure. COLSTRA secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web Sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.  Please know that, despite our best efforts, no security measures are perfect or impenetrable.

Changes to this Statement

COLSTRA will occasionally update this Privacy Policy to reflect company and customer feedback. COLSTRA encourages you to periodically review this Policy to be informed of how COLSTRA is protecting your information.

Contact Information

COLSTRA welcomes your comments regarding this Privacy Policy. If you believe that COLSTRA has not adhered to this Policy, please contact COLSTRA at: COLSTRA Solutions, Inc., P.O. Box 131014, Carlsbad, CA 92013, Attention: Legal Affairs or by emailing COLSTRA at legal.at.colstra.com. We will use commercially reasonable efforts to promptly determine and remedy the problem.